Return and refund policy

Refund & Exchange

"Your satisfaction means everything to us."

If the item arrives damaged, leaked, or defective

We’ll replace, re-ship, or refund your order at no extra cost.

If you’re not completely satisfied

As long as no more than 10% has been used and the product is in its original packaging, you can send it back for a refund or replacement.

Refund processing time

Refunds are processed within 2–3 working days after we receive and inspect the returned item.

Order Cancellation

Orders can be cancelled within 24 hours of placement.

Just reach out via phone, WhatsApp, or email — we’ll handle the rest.

Need Help?

We’re here to help every step of the way. Contact us via the channels listed on our Contact page.